Pricing
Four ways to buy, from a bare SIP trunk to a fully staffed contact centre. Every quote includes porting and setup, so the number you see is the number you pay.
- ✓Concurrent channels, scalable
- ✓Registration or IP authentication
- ✓Cyprus DID included
- ✓Per-second outbound billing
- ✓Inbound failover to mobile
- ✓Email support
- ✓Everything in Trunk
- ✓Hosted extension per user
- ✓IVR, hunt groups and time routing
- ✓Voicemail to email
- ✓Desktop and mobile softphone
- ✓Web management portal
- ✓Phone and email support
- ✓Everything in Business
- ✓Call recording with retention controls
- ✓Call reporting and exports
- ✓Multi-site and multi-branch routing
- ✓Priority fault handling
- ✓Everything in Business Plus
- ✓Skills-based inbound queues
- ✓Outbound campaign dialling
- ✓Live wallboards
- ✓Whisper, listen and barge-in
- ✓Historical agent and queue reporting
Prices exclude VAT. Minimum commitments, channel counts and any hardware costs are confirmed in your written quote. Outbound calls are billed per second at the destination rate, confirmed in your quote.
Included regardless of what you spend
Fraud monitoring
Continuous monitoring of international traffic with configurable spend caps per trunk.
Encryption
TLS signalling and SRTP media available on every trunk and extension.
Itemised CDRs
Full call detail records, searchable in the portal and exportable to CSV.
Number porting
We manage the port with your outgoing provider as part of onboarding.
Pricing questions
What is the minimum I can buy?
Minimum channel and user counts depend on the plan and are confirmed in your quote. We are happy to quote for very small setups — a two-person office is a perfectly normal customer.
How are outbound calls billed?
Per second, from the first second, at the destination rate quoted to you. There is no minimum call duration and no rounding to the next minute.
Is there a setup fee?
Standard configuration and number porting are included in onboarding. If your deployment needs bespoke integration work or on-site installation, that is quoted separately and agreed before we start.
Can I change plan later?
Yes. Users and channels can be added at any time and take effect immediately. Reductions take effect from your next billing cycle.
Do you offer a trial?
We can set up a test trunk or a small number of extensions so you can verify quality and features on your own network before committing. Ask us when you request your quote.
Get a written quote
Send us your user count, current provider and the numbers you want to keep. We usually come back within one business day.