About SipandVoip
A Cyprus-based cloud telephony provider running voice services for businesses that need the phones to work.
Telephony without the theatre
SipandVoip operates a cloud telephony platform from Larnaca, Cyprus. We provide hosted phone systems, SIP trunking, numbers and contact centre services to businesses locally and across Europe.
The platform combines Class 4 and Class 5 switching with CPaaS functionality in a distributed architecture. In plain terms: we do the wholesale call routing, the business phone system features, and the programmable messaging and voice layer on top — on infrastructure we operate ourselves rather than resell.
That matters mostly when something goes wrong. A provider who owns the switch can look at your call, see where it failed, and fix it. A provider who is reselling a platform can open a ticket and wait, like you.
We work with companies from a handful of extensions up to multi-site contact centres. The technology is the same either way; what changes is how much of it you need.
At a glance
- Based in CyprusOffices in Kiti, Larnaca, serving customers island-wide and internationally.
- Own networkClass 4 / Class 5 switching with CPaaS capability across redundant nodes.
- Vendor-neutralStandards-based SIP. Works with Asterisk, 3CX, FreeSWITCH, Mitel and any compliant handset or softphone.
- Support hoursMon–Fri 09:00–20:00, Sat 09:00–17:00, with out-of-hours escalation for service-affecting faults.
Three things we hold ourselves to
We answer the phone
It is an unreasonable thing to be proud of, and yet. If you are a customer with a problem, you reach an engineer who can see your configuration — not a queue, not a form.
We run our own platform
Class 4 and Class 5 switching with CPaaS capability, operated as a distributed system. When something needs changing we change it, rather than raising a ticket with an upstream vendor.
We are careful with your money
Per-second billing, spend caps and fraud monitoring as standard. Telecoms fraud is real and expensive, and the provider should be the one watching for it.
Local numbers, international reach
We issue and port Cyprus geographic and national numbers, and supply DIDs across most European and international markets. Outbound termination reaches fixed and mobile destinations worldwide, with route quality monitored continuously rather than chosen purely on price.
Opening hours
| Monday – Friday | 09:00 – 20:00 |
| Saturday | 09:00 – 17:00 |
| Sunday & public holidays | Closed |
| Fault escalation | 24/7 |
Service-affecting faults are escalated outside office hours. Billing and account changes are handled during office hours.
Come and talk to us
No scripted discovery call. Tell us what your phones do now, and we will tell you whether we can improve on it.